* The most common issues with plotter templates *

If you are waiting for my Etsy technical support - my current local time is:

CRICUT DESIGN SPACE

  • Parts of the template have the wrong size / "Image too large" message

Cricut Design Space sometimes resizes the whole pattern or its single parts for no reason and even without any error message. This is not a template error, but a common DS bug widely described on Reddit and other sites:
 
All my templates include a pdf chart with exact dimensions for each piece. You'll find it in your Etsy download - file _dimensions.pdf with the pattern number at the beginning of the file name.
After loading the template into Design Space you have to ungroup it first. And then resize each piece separately, setting width as given in the dimensions chart.
 

  • Image load failure

It may happen that when opening an svg file, Cricut Design Space shows the error message Image load failure. Many people complain about this problem -  sometimes even the files that previously worked properly stop opening.
 
You can try to solve the problem by dividing the template into smaller parts:
 

  • Some lines in the project are missing

It can happen the template parts seem to be incomplete. For example, front cover of the greeting card is a rectangle without pattern or text, or only part of it is displayed. It's because Cricut Design Space sometimes fills the shapes with solid colour and it covers the outlines underneath or merges with them. In such case select the part and set no fill. All missing lines should appear.

WHERE’S MY SVG FILE?  

The download always contains zipped files: svg, pdf and studio3. However, sometimes it happens that SVG is recognized by Windows system as „HTML document”. It doesn't mean the file has been changed or will work any differently. You can  use the file as you normally use SVG files. Just try to open it with your plotter software.

You can find more extended explanation here:
 
Or watch the video:
:
 

THE ITEM DOESN’T COME OUT AS IN THE PHOTOS

The result strongly depends on your material, blade sharpness, plotter settings and many other factors. If something goes wrong, send me a photo. I have encountered many different problems when working with a cutting machine, so I will probably be able to solve yours.
 

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